Zelvinto is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Zelvinto.com (the “Site”), use our free calculators, or purchase our premium spreadsheet templates.

1. Information We Collect

We may collect information about you in a variety of ways depending on how you interact with our Site.

Personal Data You Provide

We collect personally identifiable information that you voluntarily provide to us when you:

• Make a Purchase: When you buy our templates, we collect billing information such as your name, billing address, and email address through our payment processor. We do not store your credit or debit card details.
• Subscribe to our Newsletter: We collect your email address when you opt in to our mailing list.
• Contact Us: We collect your name and email address when you reach out via our contact forms or by emailing info@zelvinto.com.

Data Collected Automatically

When you use our Site, we may automatically collect non-personally identifiable usage data through cookies and tracking technologies. This may include your IP address, browser type, device type, pages viewed, and the dates and times of your visits. We use this data solely to improve our Site and services.

Please note: Numbers and figures you enter into our free calculators are processed entirely in your browser and are never transmitted to or stored on our servers.

2. How We Use Your Information

We use the information we collect to:

• Fulfil and manage your purchase of our templates.
• Deliver purchased digital products to you by email.
• Send our newsletter to subscribers who have opted in.
• Respond to your enquiries and provide customer support.
• Monitor and analyse Site usage to improve your experience.
• Detect and protect against fraudulent transactions.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only with trusted third-party service providers who perform services on our behalf, including:

• Payment Processors (e.g., Stripe, PayPal): To securely handle payment transactions.
• WooCommerce: Our e-commerce platform, which manages our store and product delivery.
• Analytics Providers (e.g., Google Analytics): To help us understand how our Site is used.

These third parties are contractually obligated to protect your information and are not permitted to use it for any purpose beyond the services they provide to us.

4. Cookies and Tracking

Our Site uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences (such as what is in your shopping cart) and understand how you use the Site. You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. Please note that some features of the Site may not function correctly without cookies.

5. Your Data Protection Rights (UK GDPR)

As we operate in the United Kingdom, you have the following rights under UK data protection law:

• The right to access: You can request a copy of the personal data we hold about you.
• The right to rectification: You can request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure: You can request that we delete your personal data, subject to certain conditions.
• The right to restrict processing: You can request that we limit how we use your data in certain circumstances.
• The right to object: You have the right to object to our processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at info@zelvinto.com. We will respond within 30 days.

6. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the data you provide, please be aware that no security measures are entirely foolproof, and no method of data transmission can be guaranteed against interception or misuse.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page and updating the “Last Updated” date at the top. We encourage you to review this page periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please get in touch:

• Email: info@zelvinto.com
• Address: Oxford, UK